← All servicesYLI-SFT-01 · Software & portals

Client Portal Discovery & Prototype

Define the users, information architecture and testable interaction model for a customer-facing portal.

Guide price€5,200

Typical duration3 weeks

SCOPE / AMBITO

What this service covers

We turn a portal idea into a testable product definition before development. The work identifies users and permissions, organises content and transactions, prototypes the principal journeys and produces a build plan with clear decisions still to be made.

Good fit when

Teams agree that a portal is needed but not what users should do in it
Stakeholders need to review journeys before approving development
An existing portal is being replaced and requirements are fragmented

Included deliverables

Requirements brief
Information architecture
Interactive prototype
Build plan

Client inputs

Named user groups and priority tasks
Existing forms, content, policies and brand materials
Availability of business owners for prototype reviews

Outside this scope

Production code, hosting or system integration
Final visual identity creation or extensive content production
Usability research with recruited external participants

MILESTONES

Delivery milestones

Interview users and owners

Prioritise portal tasks

Structure content and navigation

Test the interactive prototype

Prepare the implementation plan

PRICE AND SCOPE

Guide prices relate to the published service scope.

Before work begins, the written proposal confirms the selected service, timetable, client inputs, taxes, third-party charges, travel and any requested work outside the published package.